Frequently Asked Questions

Everything you need to know about shopping with Modern Prairie.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Please note that certain handcrafted or personalized goods may be final sale.

Are your products ethically sourced?

Yes, we prioritize working with artisans and manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.

Do you ship internationally?

Currently, we ship to the United States and Canada. We are working on expanding our shipping capabilities to more countries in the near future.

How can I track my shipment?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.